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Is AI Insight Reinforcing People’s Defensive Patterns?

  • Apr 12
  • 4 min read


AI is changing the way people think about their mental health.


It is now possible to describe your struggles, your relationships, and the patterns you keep finding yourself in, and within minutes be given a surprisingly coherent explanation of what might be going on. In some ways, that can be genuinely helpful. It can put words to something that has felt confusing for a long time. It can help a person begin to reflect on themselves differently. It can even point towards patterns they had not properly considered before.


But I think there is also a risk here that is worth taking seriously.


One of the things that can easily get overlooked is that insight does not arrive into a neutral internal world.

When we come to understand something new about ourselves, we do not simply take it in cleanly and openly. New understanding arrives into a personality structure that is already organised in particular ways. It arrives into an internal world that is already shaped around how anxiety is managed, how conflict is dealt with, and how a person has learned to maintain some kind of psychological equilibrium.


That matters because new insight is not just received. It gets filtered through the structure that is already there.


So if understanding arrives before a person is really ready to take it in, it is likely to be absorbed into the same internal system that has already been organising their experience all along.

This is where I think the issue becomes more interesting.


A person can understand themselves better without anything fundamental having shifted. They may now have better language for what is happening. They may be able to describe their difficulties more clearly. They may have a more coherent explanation for why they feel the way they do.


But the deeper organisation of their internal world can remain much the same.

The new information gets woven into the existing structure. It gives that structure more language, more coherence, and sometimes even more strength. So the issue is not simply whether the insight is accurate.


The more important question is whether the person is actually in a position to take that understanding in at a level where something can begin to change.


If they are not, then the insight may end up reinforcing the very pattern it is describing.

A simple example might be someone who manages distress by staying in thought. When things feel emotionally difficult, they move into analysis. They think about what they feel rather than fully experiencing it. They explain, reflect, interpret, and stay one step removed from the immediacy of what is happening inside them.


Now imagine that person uses AI to understand why they struggle.


Quite quickly, they may arrive at a clear explanation. They may recognise that they intellectualise. They may understand that they detach from emotional experience. They may even be able to describe their pattern with a great deal of accuracy. But that new understanding does not arrive outside of the pattern. It gets taken in through it.


So rather than softening the person’s reliance on analysis, the insight can become part of it. They now understand themselves better, but from within the same mode of functioning that was already keeping deeper experience at a distance. They have more awareness, but that awareness is still being organised in the same old way.


This is one of the reasons insight can sometimes give the impression of movement without leading to real change.


I think this is an important distinction, because understanding is not the same as change. A person may feel relieved by insight, and understandably so. There is relief in having a framework. There is relief in something making sense. There is relief in finally being able to name what has felt vague or confusing. But relief, understanding, and transformation are not always the same thing.


It is entirely possible to understand your pattern while still being organised by it. It is possible to describe your defences very well while still relying on them. It is possible to have a coherent narrative about your struggles while remaining no closer to actually moving beyond them.

That is why insight on its own is often not enough.


For me, this is the main risk with AI in this area. I do not think the central issue is simply whether it is right or wrong. Often, what it gives people is not completely wrong. In fact, some of it may be very accurate. The issue is more about timing, and about how that understanding is taken in.


AI can provide insight very quickly, often quicker than a person’s internal world is ready for. When that happens, the new information may not loosen the structure at all. It may simply become incorporated into it. The person can end up feeling more informed, more self-aware, and more certain about what is going on, while the deeper underlying organisation remains unchanged.


In some cases, that may even make change harder, because the person is now more articulate from within the same system.


This is also why I think the question matters so much in therapy. In therapy, real change usually requires more than arriving at an explanation. It often involves gradually becoming able to tolerate more of what has previously been warded off. It involves seeing more clearly how anxiety is managed, how experience is defended against, and how certain ways of coping may once have been necessary but now keep a person stuck.


That kind of change tends to happen when understanding is not just thought about, but taken in more deeply. And that usually takes time.


None of this means AI has no value. I think it may help some people begin reflecting on themselves in ways they had not before. It may offer language that helps them make better sense of their struggles. It may even encourage some people to seek therapy who otherwise would not have done so.


But I do think it is worth being cautious about confusing insight with transformation.


A person can know a great deal about themselves and still remain organised around the same internal patterns. That is why I think this is the important question to keep in mind. Is the new understanding actually helping something shift, or is it being absorbed into the same structure that was already there?


That distinction matters more than it may first appear.

 
 

Ben Jones | Psychotherapist (ISTDP)

Online therapy across the UK and Europe

In-person sessions available in Nottingham
 

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